Your purchase may be returned free of charge up until a maximum of 14 days upon delivery. After this period returns will not be processed.
Any worn articles of clothing may not be returned, unless worn for fitting purposes only. To guarantee the quality of our products, we kindly ask you to return all items in original packaging including the selected return labels. For a speedy handling of your return please do not forget to also include the filled out return form. If returned items are not sent in original packaging we will be obliged to charge a re-conditioning fee of € 25,-. This amount will be settled with your refund.
The Netherlands, return through the post office or PostNL service.
- Your order will include a return form and a return sticker. Please fill out the return form and add it to the package that you want to send back.
- Attach the sticker on your return package.
- You can now bring your package to the post office or PostNL service point. Please state that it is a return of Van Gils Fashion.
- Make sure to save the shipping receipt.
Belgium, return by UPS.
- Fully fill out the return form and include this in the return package.
- Place the issued UPS return label on the upside of the box.
- Go to www.ups.com and select your country en contact the UPS customer service in your county 078-250-877 (BE) .
- Dial an ‘0‘ to speak to a UPS service clerk and make sure your return label is at hand for easy reference.
- You can request to have your return delivery picked up from your home or work address.
After we received your returned product we will try to credit the money as soon as possible, but always within 14 days.